Finding the right outsource contact center partner can be a challenging and time-consuming task. Making a hasty decision – and selecting the wrong partner – can be a costly mistake.

We know the importance of finding an experienced BPO that is “Right Sized” for your needs. You want a partner that is, ultimately, an extension of your business.

Our services include, at no cost to you:

  • Discovery and documentation of your exact program needs so we can precisely match a new partner with your business requirements
  • Access to a database of over 500 BPO service providers around the world with detailed information on their operations and industry expertise
  • Assistance and guidance in developing a successful business relationship including establishing program KPI’s and creating a partnership agreement that maximizes your chance of success.
  • On-going account management & vendor performance monitoring

We’re ready to help. From ten to hundreds of seats we’ll find you a partner that best meets your needs and who will commit their best resources to ensure the success of your program.

SAVE TIME. REDUCE COSTS.

ENSURE SUCCESS.

connect with the rightshore group